We hope you and your family are staying well during the COVID-19 crisis. These are troubling and uncertain times for all of us, and we wanted to provide some level of assurance that we will continue providing you with the service you've come to expect from us.

The Department of Homeland Security (DHS) has issued its Guidance on the Essential Critical Infrastructure Workforce and has provided further detailed guidance on identifying essential critical infrastructure workers. DHS has included as "essential" all the roles workers in the water well drilling, pumps & service industry play in delivering clean, safe water.  That will allow us to remain on the job and be fully able to assist you in any way we can during this crisis. 

You should know that our priority is the health and safety of our customers and employees. Our workers are told to avoid person-to-person contact and seek alternatives in all situations. In addition, we are following protocols and guidance from the Centers for Disease Control and Prevention (CDC). 

We will offer to consult with you over the phone, and we are more than willing to drop off salt, filters or other supplies outside of your home and similarly to pick up any water samples for testing. We will come to you only as necessary for installation, repair and servicing. On emergency situations, we will have limited person to person interactions to determine your water issue and respectfully ask customers to stay the social distance. 

Additionally, all of our employees know to stay home if they do not feel well and to see a doctor if necessary. We are also encouraging as many of our employees as possible to work from home. Our service and delivery crews have been trained to do the following: 

Wash hands on a frequent basis throughout the day

Use hand sanitizer before and after each call

As noted, provide porch and garage deliveries whenever possible

Even while on site, to communicate with you electronically as needed 

Avoid coming within 6 feet of customers or others, particularly no contact and no shaking hands -- complete social distancing 

Use protective gloves and foot protection

If there are any questions, please reach out to us at lyndewelldrilling@comcast.net or

(800) 242-5516.

Stay healthy, stay safe. 

Thank you, 

Gary Lynde

Owner/President
Lynde Well Drilling, Inc.

5345 Hinesburg Road

Guilford, VT 05301